| The
below Frequently Asked Questions are the most common
questions people have about SUN Home Health Services.
If you still have additional questions, please feel
free to contact us or call
our Information Referral
Center at 1-888-4SUNCARE (1-888-478-6227). |
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Will my insurance cover the
services?
Medicare, Medical Assistance and most health insurances cover
skilled home healthcare, however each policy is different. Some
may require preauthorization of services or co-pays or limit
the number of home visits. Nearly all insurances require that
you meet homebound criteria, similar to Medicare, to be eligible
for home healthcare. SUN Home Health has insurance specialists
that can call your insurance company to determine the specifics
of your policy. Most insurance companies will not pay for private
duty attendant care.
Does my doctor
have to order homecare and hospice?
Yes, physician orders are required for skilled homecare: nurses,
therapists, social worker, or home health aide and hospice.
A physician order is not required for attendant care.
How often will
you come to my home?
The frequency of visits will depend on patient needs and the
physician orders. A plan of care is written and discussed
with the patient on admission. Usually visits range from 1-3
times a week, but this range varies with each individual patient.
How soon will
the services start?
Services usually start within 24 hours of SUN Home Health
Services’ receipt of the referral unless the physician
has ordered a specific date for services to begin.
How do I get in touch with you?
Staff is available 24 hours a day, 7 days a week at
1-888-478-6227.
SUN
HOME HEALTH SERVICES INC. provides home health services to all members
of the community served regardless of race, sex, color, religious
creed, ancestry, national origin, age or disability.
Information provided within this website, within requested SUN Home
Health Services' program information and literature or the result
of an informational call to SUNcare Health Information and Referral
Center is intended for informational purposes and is not a substitute
for a face to face consultation and or assessment with a healthcare
provider. Any such information in above noted sources should not be
used as a diagnostic tool or as a method to treat a medical condition.
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